Optimum Flooring Services Ltd

FAQ

Frequently Asked Questions | Optimum Flooring Services Ltd

Frequently Asked Questions

Everything you need to know about industrial and commercial resin flooring solutions in Staffordshire and across the UK

Optimum Flooring Services Ltd

Industrial – Commercial – Decorative

Quality Assured from Start to Finish

Staffordshire Based • Nationwide UK Coverage • Brewery Specialists

Getting Started

Where are you located?

We’re based at Room 1 Annexe, The Old Police Station, Water Street, Newcastle-Under-Lyme, Staffordshire, ST5 1HN. Although our offices are in Staffordshire, we serve customers nationwide across the UK. Call us on 01782 865099 or email info@ofsltd.uk.

What locations in the UK do you cover?

Our offices are based in Staffordshire however we serve customers nationwide throughout the UK. We’re industrial flooring contractors serving Stoke-on-Trent, Staffordshire, and across the country. Contact us on 01782 865099 or email info@ofsltd.uk to discuss your project location.

How do I request a quote?

You can request a quote by calling us on 01782 865099, emailing info@ofsltd.uk, or filling out our online contact form on our website. We provide detailed quotations for all types of industrial, commercial, and decorative resin flooring projects. Our team will discuss your requirements and provide expert advice.

Can you provide a site survey?

Yes, we provide comprehensive site surveys to assess your flooring requirements. Our team will visit your site to evaluate existing conditions, discuss your needs, take measurements, and recommend the most appropriate flooring system. This ensures accurate quotations and successful project delivery. Call us on 01782 865099.

Services & Products

What types of flooring do you install?

We install polyurethane and epoxy systems, epoxy flooring, comfort floor, cementitious screeds, pump screeds, polyaspartic coatings, resin bound paving, car park systems, and liquid roofing. We also provide drainage solutions, chillers, whiterock food safe panels, floor preparation, and refurbishment services. Based in Staffordshire, serving the UK nationwide.

What is epoxy flooring?

Epoxy coatings and epoxy screeds provide seamless, reliable flooring systems. Epoxy resin floors are hard wearing and durable, making them popular in harsh environments whilst offering the perfect balance between functionality and aesthetics. They can be hygienic, anti-static, decorative, hard wearing, and slip-resistant depending on the product used.

What is polyurethane flooring?

Polyurethane flooring systems offer excellent chemical resistance, durability, and flexibility. They’re ideal for food and beverage facilities, commercial kitchens, and environments requiring high hygiene standards. Polyurethane floors can withstand thermal shock and are highly resistant to acids and alkalis. Contact us on 01782 865099 for more information.

What is polyaspartic flooring?

Polyaspartic is a fast-curing resin flooring system that can cure in just a few hours depending on thickness and temperature. It offers excellent UV resistance, chemical resistance, and durability. Polyaspartic coatings are ideal when quick turnaround times are essential and minimal disruption to operations is required.

Do you install resin bound paving?

Yes, we install resin bound paving – great looking, tough wearing and flood proof driveway and walkway solutions. Resin bound paving is permeable, reducing surface water and complying with SUDS regulations. Ideal for driveways, pathways, patios, and commercial external areas. Based in Staffordshire, serving the UK.

Do you provide custom drainage solutions?

Yes, our drainage solutions range from small Aco channels to heavy duty food grade stainless steel, all specifically made to measure. We design and install custom drainage systems to suit your specific requirements, particularly for brewery, food processing, and industrial applications. Call us on 01782 865099.

Performance & Durability

How long do you have to wait before you can walk on the floor once installed?

Curing time varies depending on the product and the temperature at installation. Some epoxy flooring products can take as little as 24-48 hours for light traffic. Fast curing resin flooring products such as polyaspartic can cure in a few hours depending on the thickness and temperature installed at.

How long does resin flooring last?

Generally, high-quality flooring systems should remain intact for 3 to 12 years, although this will vary depending on the resin, ingredients and thicknesses used. Proper installation and maintenance can extend the life of your resin flooring system.

How durable is heavy duty resin flooring?

Resin flooring is one of the strongest flooring solutions available, with the ability to resist heavy pressure from heavy machinery, vehicles as well as regular foot traffic. This makes it ideal for industrial warehouses, factories, and commercial premises across Staffordshire and the UK.

What maintenance is required for resin flooring?

Resin flooring requires minimal maintenance – regular cleaning with appropriate cleaning agents is usually sufficient. We provide maintenance guidance specific to your flooring system to maximize its lifespan and performance. Proper maintenance ensures your floor continues to look professional and perform optimally for years.

Can resin flooring be repaired if damaged?

Yes, resin flooring can be repaired. Depending on the extent of damage, repairs can range from simple patch repairs to complete section replacement. Our refurbishment services can restore damaged areas to maintain the integrity and appearance of your floor. Contact us on 01782 865099 to discuss repair requirements.

Specialist Services

Do you specialise in brewery flooring?

Yes, we are brewery specialists with extensive experience working within the brewery industry to develop first-class flooring solutions perfect for the brewery environment. We understand the specific requirements including drainage, hygiene, and durability. We’ve completed major brewery projects including Track Brewery. Call us on 01782 865099.

Do you work on food processing facilities?

Yes, we have extensive experience with food processing and food manufacturing facilities. We understand food industry requirements including hygiene, drainage, thermal shock resistance, and chemical resistance. We install food-safe flooring systems, stainless steel drainage, and whiterock panels to meet industry standards and regulations.

Do you install whiterock panels?

Yes, we install whiterock food safe panels as part of our comprehensive service. Whiterock panels provide hygienic, easy-to-clean wall cladding ideal for food processing, breweries, commercial kitchens, and cleanroom environments. We’ve installed whiterock in numerous brewery and food industry projects across the UK.

Do you install chillers and refrigeration?

Yes, we provide custom designed chillers, refrigeration systems, and whiterock panels as part of our comprehensive project management service. This is particularly useful for brewery and food processing projects where we can provide a complete turnkey solution. Based in Newcastle-Under-Lyme, serving clients nationwide.

Do you provide floor preparation services?

Yes, proper floor preparation is essential for successful resin flooring installation. We provide comprehensive preparation services including shot blasting, diamond grinding, crack repair, moisture testing, and surface profiling. Correct preparation ensures optimal adhesion and longevity of the flooring system. Call us on 01782 865099.

Can you refurbish existing floors?

Yes, we provide complete floor refurbishment services to restore damaged or worn industrial and commercial floors. Refurbishment can extend floor life, improve appearance, and restore performance at a fraction of the cost of complete replacement. We work on projects across Staffordshire and nationwide throughout the UK.

Project Management

Do you offer project management services?

Yes, we manage the entire project from start to finish giving a stress-free one point of contact for our customers. Our comprehensive project management ensures projects are completed on time, to specification, and within budget. Based in Newcastle-Under-Lyme, serving clients nationwide.

How long does a typical flooring project take?

Project duration varies depending on size, complexity, and flooring system specified. Small projects may take a few days, while major industrial installations can take several weeks. Fast-curing systems like polyaspartic can significantly reduce downtime. We provide detailed project timelines during the quotation stage. Contact us on 01782 865099.

Can you work during operational hours or require shutdowns?

We’re flexible and can work around your operational requirements. For some installations, we can work in phases to minimize disruption. Fast-curing systems allow quicker return to service. We discuss scheduling during project planning to find solutions that minimize impact on your business operations.

Do you work with architects and specifiers?

Yes, we regularly work with architects, specifiers, and main contractors on commercial and industrial projects. We can provide technical specifications, NBS clauses, and support throughout the design and construction process. Our experienced team understands project requirements and can provide expert flooring advice.

Quality & Standards

Are you accredited contractors?

Yes, we hold multiple industry accreditations including CHAS (Contractors Health and Safety Assessment Scheme) and Safe Contractor approval. We work with leading manufacturers including Flowcrete, Sika, Resdev, and Arturo. Our quality assured service operates from start to finish on every project.

What health and safety standards do you follow?

We maintain the highest health and safety standards on all projects. We’re CHAS and Safe Contractor approved, provide comprehensive risk assessments and method statements (RAMS), and ensure all team members are properly trained. Health and safety is paramount in everything we do across all our UK projects.

Do you provide warranties?

Yes, we provide warranties on both materials and installation workmanship. Warranty periods vary depending on the flooring system and manufacturer specifications. We use quality products from leading manufacturers who support their products with comprehensive warranties. Specific warranty details are provided with each quotation.

Do you have testimonials and case studies?

Yes, we have numerous testimonials from satisfied clients and detailed case studies of our projects available on our website. We have excellent reviews highlighting our professionalism, quality workmanship, and reliable service. Major projects include Track Brewery, Electric Bear, and various manufacturing facilities across the UK.

Industries & Applications

What industries do you work with?

We work across multiple industries including breweries, food and beverage processing, manufacturing, warehousing, logistics, automotive, pharmaceuticals, retail, healthcare, and commercial premises. Our industrial, commercial, and decorative flooring solutions are tailored to each sector’s specific requirements. Contact us on 01782 865099.

Why Choose Us

What makes your service different?

We provide full project management from start to finish with quality assured service, extensive brewery and industrial experience, custom drainage and installation solutions, nationwide UK coverage from our Staffordshire base, professional team with multiple accreditations, one point of contact, and work with leading manufacturers. Call us on 01782 865099.

Ready to Discuss Your Flooring Project?

Contact Our Expert Team

01782 865099

Email: info@ofsltd.uk

Room 1 Annexe, The Old Police Station, Water Street,
Newcastle-Under-Lyme, Staffordshire, ST5 1HN

Industrial • Commercial • Decorative

Staffordshire Based • Nationwide UK Coverage • Quality Assured